Planet 7 Review
I did all that and then they tell me that because it was bonus play credit I used. I told them that credit was used along time ago I had deposited $80 of my own money . Then more then two months passes and I try longing into my account but it gave me an error message of wrong password. Ok I reset it sends me a link I follow directions wrote the temp password and had successfully reset the password . The player’s winnings were cancelled after playing with a bonus.
We believe that the payment was received at last. The player waited way too long for the payments to process and didn’t agree about the extra charges for fees and chargebacks. The player, Rita, requested a withdrawal of $10,000 that was split into four installment payments of $2,500. Shortly after the payments were approved, she received first two payments that were $651 short. They’ve already been deducted by $801 which was for the fee and bonus.
With its status as a long serving online casino, Planet 7 Casino ticks an important box of legitimacy. At least, it is not a new and unknown online casino that one should be wary of. And they do not steal their player’s money or credit card details according to our investigation on its past and current activities. And the reason we said that Planet 7 Casino is not a scam is that they have been online since 2008 and no scam site can go pass 6 months without getting caught or banned. Planet 7 Casino is an online casino managed by Acerevenue and was established in 2008. It is among the other sister casinos managed by this company. https://onlinecasinonox.com/trada.htm
The player won a big jackpot but his winning was confiscated due to broken terms and conditions. The big winning of $50,000 was canceled due to the fact that the player’s brother was also playing in the casino with the same phone number. The casino pointed out a rule where the player should have had only one real money account and accused a player of a fraud. We believe that this complaint could be closed in favor of the casino if the casino would have provided any evidence. With no new evidence, the case remains unresolved.
Finally, he got a reply saying that the casino had tried to transfer money to his account but it was rejected by the bank. In the end, he found a transfer solution with the casino mediator. No update since then is available and the player has probably been paid. Long withdrawal process, the player was waiting for his payment for over a month. The player complained about very long withdrawal process experience. He said this was the second time he had a delayed payment and was asking others if it happened to them too. The player was complaining that after a withdrawal request was approved, their winning should’ve been received within 7-10 business days.
The player’s withdrawal request got delayed due to an unknown reason. The player won an unknown amount of money which was divided into three withdrawals. He didn’t get any response from the casino by email nor after he started to complain.
He placed an official complaint, still no reaction from the casino’s side. The casino did not answer any of the players’ emails. They only asked for identification documents again.